Operations ProcessorCategoryBanking OperationsJob IdLocationMarshall, MN, United StatesPosting

Operations Processor 4

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Operations Processor 4 within Cash Applications is responsible for accurately processing high-volume financial transactions across multiple payment types. This role focuses on consistent execution, attention to detail, and adherence to established procedures and controls, ensuring timely and accurate payment application. The Processor 4 serves as a key contributor to operational stability, providing reliable transaction processing and supporting daily workflow needs across the Cash Applications function.

This position requires the ability to work independently within defined processes while maintaining productivity, accuracy, and service level expectations.

This role requires working at our Marshall, MN location three (3) or more days per week.

Key Responsibilities

• Process daily cash application transactions.
• Checks received via mail
• Lockbox online payments
• Electronic payments – monitoring email box and preparation of application instructions for ACH credits & Wires
• Resolve exception batches
• Escalate complex or unclear items appropriately
• Completion of ACH Authorization set up in Info Lease system
• Complete morning and end of day balancing activities
• Conducts research on discrepancies and makes appropriate corrections or adjustments
• Ensure accuracy, completeness, and timeliness of all work, meeting quality standards and service level expectations
• Support testing or implementation of process or system changes as needed
• Participate in process improvement efforts, reporting enhancements, or workflow updates
• Identify recurring issues, inefficiencies, or process gaps and escalate findings
• Support cross-training efforts to maintain operational coverage and flexibility
• Demonstrates a team-oriented mindset and willingness to support others

Basic Qualifications
- High school diploma or equivalent
- Two to four years or more of operations services related work experience

Preferred Skills/Experience
- Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
- Proven commitment to high quality customer service
- Ability to work well with external and internal customers
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
- Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
- Ability to identify, analyze and resolve exceptions through data interpretation
- Strong PC skills
-Good verbal and written communication skills

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91