Senior Business System Analyst

Retail Support Center #80
901 North Hwy 59
Marshall, MN 56258, USA

Location:
Marshall, MN (or Corporate Location as applicable)

Employment Type:
Full-Time, Exempt

Reports To:
Director of IT

Reports: This position serves as a functional leader and subject matter expert and may provide guidance, training, coaching, and mentoring to IT members. Direct supervisory responsibility may be assigned based on organizational structure and business needs.

Compensation Range: $97,000 - $120,000 per year (based on experience)

• Internal Contacts: Executive Leadership;
  Retail Operations Leadership;
  Merchandising and Buying Teams;
  Distribution and Supply Chain Leadership;
  Finance and Accounting; E-Commerce Teams; and Information Services Team Members
• External Contacts: Software Vendors;
  Technology Consultants; and Third-Party Service Providers.
• Leadership Responsibilities: May provide project leadership, mentoring, and technical guidance to analysts and support personnel. This position does not have direct supervisory responsibility.

The Senior Business Systems Analyst serves as a strategic partner between Information Services and business stakeholders, leading the analysis, design, implementation, optimization, and support of enterprise business systems across the organization.

This role works closely with Retail Operations, Merchandising, Buying, Distribution Center Operations, Inventory Management, Finance, E-Commerce, and Supply Chain teams to identify business needs, improve processes, and implement technology solutions that drive operational efficiency, inventory productivity, revenue growth, and enhanced customer experience.

The Senior Business Systems Analyst provides leadership for complex cross-functional initiatives, serves as a subject matter expert for critical business applications, and delivers data-driven recommendations that support organizational goals and long-term business strategy.

• Business Analysis & Process Improvement
• Systems & Application
• Data, Reporting & Analytics
• Technical & Team Support
• Additional Responsibilities

The duties and responsibilities listed below are intended to describe the general nature and level of work performed and are considered essential functions of this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may be modified as business needs change.

• Serve as the primary business systems advisor for assigned functional areas, partnering with business leaders to identify process improvements and technology solutions.
• Analyze operational, financial, inventory, and customer data to identify trends, opportunities, risks, and data-driven business solutions.
• Gather and translate business requirements into functional and technical specifications.
• Design and document business processes, workflows, data flows, and system integrations.
• Develop business cases, cost-benefit analyses, and recommendations supporting strategic technology investments.

• Support and optimize enterprise applications including ERP, retail, merchandising, warehouse management, inventory management, e-commerce, and reporting solutions.
• Troubleshoot application and data issues and coordinate resolutions with internal teams and external partners.
• Recommend and implement enhancements that improve system functionality, data quality, operational efficiency, and user experience.
• Lead cross-functional technology and business initiatives through all phases of the project lifecycle.
• Facilitate stakeholder engagement and coordinate project activities among business users, vendors, consultants, and technical teams.
• Develop and manage project plans, timelines, risks, testing, deployment, and implementation activities.
• Support technology evaluations, vendor selection, and implementation planning.

• Serve as a subject matter expert for reporting, analytics, and business intelligence solutions.
• Analyze enterprise data and collaborate with stakeholders to define reporting…