Patient Service Representative- Marshall

Join the passionate team at Katy Trail Community Health as a Full-Time Patient Service Representative in Marshall! This onsite role offers an exciting opportunity to positively impact patients' lives daily while working within a supportive and collaborative environment. You'll be at the forefront of healthcare, assisting individuals in navigating their health needs and ensuring they receive the best care possible.

Your contributions will make a difference in the community, and you'll be part of a mission-driven organization that values each team member's input and growth. If you're ready to embark on a fulfilling career that combines compassion with operational excellence, this role is for you.

You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, and Paid Time Off.

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• Paid Time Off

As a new Patient Service Representative at Katy Trail Community Health in Marshall, you can expect an engaging and dynamic work environment. Your daily tasks will include greeting patients with warmth and professionalism, managing appointment scheduling, and handling inquiries with a friendly approach. You'll assist patients in completing necessary paperwork and maintaining their records accurately. Expect to collaborate closely with healthcare providers and other staff to ensure seamless patient experiences.

Each day will involve managing phone calls and electronic communications while providing essential information about services.

Your schedule will typically be Monday to Friday from 8:00 am to 5:00 pm. This role is perfect for those looking to build a rewarding career in healthcare and make meaningful connections with patients.

To thrive as a Patient Service Representative at Katy Trail Community Health in Marshall, several key skills will set you up for success. Strong communication abilities are essential, as you will be the first point of contact for patients, requiring clarity and empathy in your interactions. Excellent organizational skills will help you manage scheduling, patient records, and various tasks efficiently.

Attention to detail is critical, ensuring that documentation is accurate and patients receive the correct information. You should also possess strong problem-solving skills to address patient inquiries and resolve issues promptly. A friendly and approachable demeanor will foster trust and comfort for those seeking care.

Finally, being adaptable and a quick learner will aid in navigating the fast-paced healthcare environment, allowing you to support both patients and team members effectively. These skills combined will empower you to excel in this fulfilling role.

As a Federally Qualified Health Center (FQHC), we are committed to maintaining a safe, healthy, and compliant workplace while providing exceptional care to our patients.

All offers of employment are contingent upon successfully passing a pre-employment drug screening. Applicants must test negative for all substances included in the screening panel, including THC (marijuana), regardless of state laws permitting medical or recreational use.

Additionally, applicants must be legally authorized to work in the United States.
Katy Trail Community Health does not sponsor or transfer employment visas now or in the future. Candidates requiring employer sponsorship for a work visa or employment authorization are not eligible for employment.

Katy Trail Community Health is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.