Area Manager, Management Operations Management

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at  ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

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This person will oversee day to day operations of a node or market of identified Amazon Specialty facilities. They will ensure quality control of the facility, satisfaction of the site leader while exceeding client expectations. The Area Manager is responsible for overseeing day to day operations, escalations, training, staffing and coverage. Area Manager must be a professional in his/her understanding and knowledge of each site type in their area.

Qualifications:

* Excellent written and in person communication skills

* Good computer skills and knowledge of software programs - Outlook, Skype, Teams, Excel, Chime, Share Point

* Ability to learn new customer-based programs as well

* Experience in the facility service industry with a client facing background is preferred but not required

* 3+years' experience in leadership and team building

* Must have valid driver license

* Must have reliable transportation

* Must be able to pass background check and drug screen

* Bi-lingual/multi-lingual a plus

* Ability to work long hours and be available 7 days a week

* Ability to Multitask

* Works well under pressure

* Strong self-management skills

* Must be organized and detailed oriented.

HR Related Tasks

* Ensures that all open positions are posted in a timely manner to backfill to avoid under target staffing levels and possible impact to service and site.

* Manages Payroll related items.

* Manages Employee concerns.

* Addresses any corrective action with employees.

Account and Site Customer Support

* Weekly quality control inspections of all facilities in the node - thoroughly follows up on all findings and ensures correction.

* Ensures route cards are provided and maintained for all sites

* Has a strong relationship with client at all sites

* Ensures cleaning supplies and equipment are maintained, laundered or replaced as needed

* Ensures that all touchpoint cleaning check lists are posted, completed and retained for verification or audit purposes at all locations

* Ensures other site-specific check lists are…