Marshall Quality Supervisor

Quality Supervisor

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

The Quality Supervisor is responsible for overseeing daily quality operations, ensuring compliance with company standards, customer requirements, and regulatory guidelines. This role will lead a team of quality critical focus, drive continuous improvement initiatives, and support production in achieving quality objectives.

Daily Activities

• Conduct start-of-shift quality checks and review production schedules.
• Perform line audits to ensure compliance with work instructions and quality standards.
• Monitor in-process inspections and verify critical dimensions/specifications.
• Address quality alerts and resolve issues promptly with production teams.
• Ensure proper documentation of inspection results and nonconformances.
• Verify calibration status of measurement tools and equipment.
• Communicate quality updates during daily production meetings.

Weekly Activities

• Review scrap and rework reports; identify trends and root causes.
• Conduct layered process audits (LPA) or internal audits.
• Update and maintain quality control plans and inspection sheets.
• Provide training and refreshers for operators on quality standards.
• Track corrective and preventive actions (CAPA) progress.
• Prepare weekly quality performance reports for management.

Monthly Activities

• Analyze customer complaints and returns; implement corrective actions.
• Review Right the First Time (RTFT) and other KPIs for continuous improvement.
• Participate in cross-functional meetings for process improvement projects.
• Validate new product launches or process changes for compliance.
• Conduct safety and quality awareness sessions for the team.

Continuous Responsibilities

• Ensure ISO compliance on the shop floor.
• Drive root cause analysis for recurring issues using tools like 8D or Fishbone.
• Support engineering and maintenance in resolving quality-related equipment issues.
• Promote a culture of quality and accountability among operators.
• Maintain visual management boards for quality metrics on the floor.

• Experience:
  
  3+ years in a manufacturing quality role; supervisory experience preferred.
• Skills:
  
  Strong knowledge of quality systems and manufacturing cables. (ISO 9001)
• Proficient in problem-solving tools (8D, Root Cause Analysis)
• Excellent leadership, communication, and organizational skills.
• Technical:
  Familiarity with measurement tools, inspection techniques, and statistical analysis.

• Leadership and team development
• Attention to detail and accuracy
• Problem-solving and decision-making
• Ability to work under pressure and meet deadlines