Bilingual German/English Senior Customer Support Specialist
Job in
Marshalltown, Marshall County, Iowa, 50158, USA
Listed on 2026-07-18
Listing for:
Apple
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Apple in Des Moines, USA is seeking a Senior Customer Service professional to support EMEIA carrier and OA teams via phone and chat, addressing complex purchaser problems and ensuring timely resolutions.
The role requires fluent German and English, at least 2 years in customer support, and a proven ability to communicate clearly, analyze issues, manage cases, and collaborate with cross-functional teams to improve the customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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