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Customer Experience Lead: Front-End Ops & Team Coaching

Job in Marshalltown, Marshall County, Iowa, 50158, USA
Listing for: Burlington Stores, Inc.
Full Time position
Listed on 2026-08-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Burlington Stores, Inc. seeks a Full-Time Customer Experience Lead to join our Marshalltown, IA team. This hands-on role drives frontline operations, supports store associates, and models our customer-first values in a fast-paced environment.

You will lead checkout flows, merchandising, and service recovery, ensuring accurate transactions while maintaining a positive shopping experience for customers and building strong teamwork across the store.

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