Consumer Loan Officer; Account Executive

Employee Type:
Full Time, Non-Exempt

Join the Winning Team at Community Choice Credit Union

Community Choice is seeking a highly motivated and results-driven Consumer Loan Officer to join our team and deliver an Unexpectedly Delightful member experience. If you thrive in competitive environments, consistently exceed goals, and are committed to excellence, we want you on our team.

Full-time, on-site position with hours Monday‑Friday 8:45am‑5:00pm, plus a rotating Saturday shift from 8:45am‑12:15pm.

Base pay of $15.87/hour, plus an average first year commission earnings of $45,000 annually.

• Sales & Cross‑Selling: Leverage your determination and focus to promote and sell a variety of financial products and services. Identify cross‑selling opportunities, customizing solutions to meet the member needs, and consistently exceed sales targets.
• Financial Education & Consultation: Use your enthusiasm and people skills to conduct financial needs assessments with members to understand their financial goals, challenges, and priorities. Provide guidance and recommendations on how the credit union’s products can help meet their needs. Provide educational resources and information to members about financial literacy, budgeting, and other relevant topics. Help empower our members to make informed financial decisions.
• Member Relationship Management: Foster strong connections with new and existing members by understanding their needs and providing personalized service. Use your goal‑oriented mindset to help members achieve their financial aspirations.
• Customer Service Excellence: Leverage your strong communication and problem‑solving skills to deliver exceptional member experiences. Address challenges with a solution‑focused approach while maintaining a positive and professional demeanor.

• Proven Track Record of Achievement: You excel in competitive and goal‑driven environments, whether in sales, business, or other high‑performance fields. Your ability to rise to challenges and deliver results sets you apart.
• A Quick Learner with Strong Interpersonal
  
  Skills:
  
  You thrive on growth and continuous improvement. You quickly absorb new information, master financial products, and use that knowledge to support others. You’re a self‑starter.
• 1‑2 Years of Sales or Related
  
  Experience:
  
  Experience in customer‑facing roles or performance‑driven environments is a strong asset.

At Community Choice, we UNbank. UNbanking is a personality, an energy, a whatever‑it‑takes mentality to exceed our members’ expectations. Being a financial institution and a credit union is what we are, not who we are. Our in‑office work environment values creativity and collaboration.

We offer a career path where your hard work will be recognized and rewarded.

Competitive pay, health benefits, generous 401K matching program, maternity and parental leave, flexible time off and more.

We are a group of collaborating individuals, and our jobs are primarily in office; however, we do offer flexibility throughout your workday as needed. You will work with your leader to figure out options that work best for you and your team on the days you may need to get creative with your schedule.

At this time, we’re not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but is not limited to: F1‑OPT, F1‑CPT, H‑1B, TN, L‑1, J‑1, etc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.