Senior Service Training Coordinator

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

In the role of Senior Service Training Coordinator working onsite at our Service Training Center you will be part of the Technical Service Training team.

The Senior Service Training Coordinator is responsible for coordinating all factory field classes, creates schedules, and enters course and student completion data. The Coordinator maintains training classes on websites, processes training orders for all training centers and researches issues that may arise.

Minimum Qualifications:

• Associate’s Degree or equivalent experience
• 4 years of relevant experience

Preferred Qualifications:

• Previous experience using SAP or equivalent ERP
• LMS Experience

Responsibilities:

• Managing all aspects of the Service Training Classes, includes all factory and field classes and posts on appropriate web sites.
• Maintains accurate course and Tech I.D. training data in appropriate systems.
• Develop and update department reports and format to requested needs for the business.
• Support and backup basic LMS Administrative duties
• PO creation and recording

Knowledge and

Skills:

• Proficiency with Microsoft Office Suite software (word, excel, PowerPoint, Outlook)
• Excellent interpersonal, verbal and written communication skills
• Effective prioritization and time management skills
• Ability to prioritize multiple projects with shifting priorities, moving deadlines in a fast paced environment
• Ability to interact with customers and employees from all levels of the organization
• Exceptional level of attention to detail, follow through and organizational skills
• Ability to act proactively, independently and decisively to quickly assess needs and identify logical solutions

To be considered an official applicant, please apply directly on our career website:

Physical Demands
:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

Occasional travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.