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Customer Service Representative
Job in
Marshfield, Wood County, Wisconsin, 54449, USA
Listed on 2026-02-18
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Job Title:
Customer Service Representative) (
Location:
Remote) (Pay: Competitive Salary) Description:
- Under the general supervision of a Manager.
- Primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service.
- Assist Health Plan Customers with inquiries regarding:
- Enrollment Information
- Premium Payment Options
- Requests for Health Plan materials
- Health Plan Exchange Product information
- Maintain accurate documentation of customer contact.
- Communicate effectively with customers.
- Maintain confidentiality.
- Maintain good working relationship with co-workers.
- Epic
- A High School diploma with some college level course work preferred.
- Minimum of 2 years of experience in customer service required.
- Strong background in Call Center, Medical, Insurance preferred.
- None required.
- None
- The worker CANNOT live in the following states:
- Alabama
- Arizona
- California
- Colorado
- Connecticut
- Delaware
- Illinois
- Kentucky
- Maine
- Maryland
- Massachusetts
- Minnesota
- New Hampshire
- New Jersey
- New Mexico
- New York
- Oregon
- Pennsylvania
- Rhode Island
- Texas
- Vermont
- Washington
- Washington, D.C.
- West Virginia
- Business Casual if onsite.
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