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Customer Service Representative, Sanford Health
Job in
Marshfield, Wood County, Wisconsin, 54449, USA
Listed on 2026-06-27
Listing for:
Marshfield Clinic
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Handle inbound and outbound member/provider calls and written correspondence;
Assess complexity and resolve or escalate inquiries;
Document interactions for tracking and analysis;
Promote self-service usage and assist with navigational questions;
Escalate to appropriate departments and assist with knowledge management updates
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