Customer Service Representative
Job in
Marshfield, Wood County, Wisconsin, 54449, USA
Listed on 2026-06-27
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Job Title
Pay Rate: 19 per hour (mark up 1.6)
Summary:
- 8 hour days, Mon-Fri. 9AM-6PM CST
- Work Mode: Positions could be remote, or work in Marshfield, WI onsite
Responsibilities:
- Triaging inbound calls from customers while ensuring a high level of customer service
- Assisting Health Plan Customers with inquiries regarding Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information
- Maintaining accurate documentation of customer contact
- Communicating effectively with customers
- Maintaining confidentiality
- Maintaining a good working relationship with co-workers
Requirements:
- High School diploma required
- Minimum of 2 years of experience in customer service
- Cannot live in the following states:
Alabama, Arizona, California, Colorado, Connecticut, Delaware, Illinois, Kentucky, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Washington, Washington, D.C., West Virginia - Internet at home required if remote
Preferred
Skills:
- Strong background in Call Center, Medical, Insurance preferred
- Some college preferred
Benefits:
- Equipment will be shipped to home if remote
- Dress Code:
Business Casual if onsite
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