Customer Support Representative
Job in
Marshfield, Wood County, Wisconsin, 54449, USA
Listed on 2026-08-05
Listing for:
Forward Bank
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Customer Support Representative
Named American Banker's "Best Banks to Work For" six consecutive years and now Certified TM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about!
Forward Bank seeks an outgoing, service-oriented professional for a full time Customer Support Representative position at our Marshfield or Park Falls offices. The Customer Support Representative is the first point of contact for customer calls and emails, and handles customer inquiries and transactions via phone or email in an accurate and professional manner.
Qualifications:
- High school diploma or equivalent
- Previous experience in a banking role and/or call center experience is preferred
- Exceptional customer service and communication skills
- Strong computer skills, specifically with e-services or online/digital banking
- Ability to manage multiple tasks in a fast-paced environment
Join our team and help us live our mission....To Move Our Communities FORWARD!
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