Regional Program Director

Posted Friday, February 6, 2026 at 7:00 AM

Community Care is hiring a Regional Program Director. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity supporting Northern Counties (Calumet, Outagamie, Waupaca, Sheboygan).

Oversee management of care management teams. Ensure compliance with Care Management model practice standards, DHS and CMS regulations. Implement organizationally identified strategic initiatives. Build and maintain critical relationships with a key variety of stakeholders.

Conducts and prepares quality assurance audits/ studies for area(s) of accountability.

Integrates the use of process improvement tools, including PDSA cycle, in the facilitation of process improvement and program delivery changes. Provides leadership to management staff to ensure thorough understanding and appropriate use of process improvement tools.

Oversees collection of utilization, encounter and related data, and ensures timely reporting.

Serves as a consultant to IDTS for member specific issues as needed. Provides direction or training to ensure understanding and compliance with policies and procedures, ensure proper response for member health and safety, and mitigates potential risk.

Provides leadership to the development, implementation, monitoring and evaluation of tactics specific to a program, region or program site.

Provides leadership in establishing and maintaining relationships with stakeholders including members, guardians, family members, providers, public officials and the general public. Provides leadership to regional advisory committees as assigned, represents Community Care on various external work groups, and is responsive to requests for information from DHS/CMS.

Coordinates, delegates or performs special assignments and projects as requested by leadership staff.

Performs other job-related duties as assigned.

Education: Bachelors Degree in Healthcare Administration or Human Services with additional years of experience.

Masters: in health care Administration, Business Administration, Human Services or Nursing preferred.

Experience:
Required 5 years of experience as a manager or administrator in a human and/or health care services operation. 8 years experience as a manager or administrator in a human and/or health care services operation may be substituted for the advanced degree requirement.
Preferred Above required experience preferably with the aging population, or adults with physical or intellectual disabilities.

Certifications and Licenses: WI Drivers License

Regional Program Director

Hours:

Monday - Friday 8:00 AM - 4:30 PM, no holidays; no weekends, occasional on-call rotation. Position is predominately remote with occasional requirement to be on-site for meetings and to meet with staff.

About Community Care

Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.

Compensation and Benefits:

• Generous, paid time off
• Competitive pay and benefits (health, dental, vision, etc.)
• Flexible benefits plan
• Employee referral program
• Retirement plan with employer contribution
• Employee Assistance Program

Community Care is an Equal Opportunity Employer