Sales & Catering Manager
Listed on 2026-02-12
-
Hospitality / Hotel / Catering
Sales Development Rep/SDR, Business Administration
Overview
The Sales and Catering Managers are the first touch-point that our clients experience when requesting for information – and this role’s main responsibility is to turn group inquiries into signed contracts.
This role is focused on responding quickly to new leads, building clear proposals, hosting exciting and engaging site tours, and coordinating more than just the basics with our Events/Operations team so each group has a great experience.
Think of this as a full‑cycle role: from first email to post‑event thank you—you are the main success strategy for clear and concise guidance to our clients and their functions, in addition to being the relationship they go to when they need something.
Why This Role Matters
• Every timely reply and clear proposal increases our chance to win the booking.
• Assisting our Events team to deliver what our client has been sold avoids surprises and protects guest experience and margin.
Key Responsibilities Lead Response & Qualification- Reply to new inquiries within 1 business hour (during business hours).
- Qualify needs: dates, spaces, guest rooms, budget, decision process, and next steps.
- Log details in the CRM immediately; set a clear next action and date.
- Build clear proposals within 24 hours for standard requests (
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).