Help Desk Technician – Onsite Support

Requirements

• At least 2 years ofdesk or Desktop Support roles
• Experience with in the healthcare sector or familiarity with Epic systems is advantageous but not mandatory
• Must be able to commute to Marshfield, WI and surrounding areas for on-site work
• Knowledge of personal computer configuration and maintenance, as well as operating systems and applications
• Familiarity with hardware and software installation and troubleshooting
• Must pass drug test and background check, and meet clinical compliance for Flu, TB, MMR, and Varicella

• Provide on-site technical support across various clinical and non-clinical departments and facilities, including patient rooms and emergency departments
• Engage regularly with a diverse range of customers including team members, patients, families, and visitors
• Troubleshoot both company-owned and personal devices, replacing devices when needed
• Assist customers with best practices and tips to enhance productivity
• Collaborate with multiple departments to ensure effective support and installation of hardware and software solutions

Company:

We are offering a 2-week contract position for Desktop Support Technicians based in Marshfield, WI, with a pay rate of $28 per hour and an expected commitment of 40 hours per week, Monday to Friday. Our team values strong support capabilities in a healthcare environment. The position offers excellent benefits including dental, health, and vision insurance. While the role is primarily on-site, we will reimburse travel expenses for two days of required work in Eau Claire, WI.