Applications Support Analyst - Post Acute

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Marsh Ctr

Location: Marshfield, WI

Address: 1000 N Oak Ave, Marshfield, WI 54449, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly

Hours:

40.00

Salary Range: $26.00 - $41.50

Pay Info: Pay starts at $26 and increases according to years of applicable experience.

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms.

• Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach.
• Works with other departments and outside vendors.
• Communicates effectively while managing change with excellent problem solving skills.
• Manages time and prioritizes tasks on a daily basis.
• Maintains proficient verbal and written communication; demonstrates a positive attitude and customer service skills.
• Communicates diplomatically across integrated teams; maintains good interpersonal skills.
• Proficient with word processing, spreadsheets, databases, and presentation software.
• Has knowledge of multimedia tools and the creation of training support documentation; experience with software development or web-based applications is preferred.
• Knowledge of ITIL philosophies is helpful when applicable; knowledge of state and federal laws, rules and regulations when applicable.

• Bachelor's Degree required.
• Area of focus in Information Technology, Healthcare, Business, or related field preferred.
• One year of relevant experience in application support, hardware or interface preferred.

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0247977

Job Function: Information Technology

Featured: No