Mobile Phlebotomist Driver - Marshfield; Paid Training

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives.

Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner.

• Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Travels to other local collection sites, as determined by business need.
• Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control.
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g., high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

• High School Diploma required
• GED required

• 1-3 years relevant people facing experience preferred
• Less than 1 year typically requires less than 1 year of job‑related experience.

• Valid driver's license with prior driving experience. required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Must have basic mathematical aptitude and strong attention to detail. required
• Ability to apply judgment to written or oral instructions. required
• Ability to organize work to provide productive work flow. required
• Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and Hema Terra. required

• DL NUMBER - Driver License, valid and in state. Valid drivers' license with prior driving experience required.

• Vehicle navigation system. required
• Personal Computer (desktop, laptop, tablet). required
• General office equipment (computer, printer, fax, copy machine). required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
• Screening equipment including:
  • Lancet
  • Sphygmomanometer (BP cuff)
  • Temperature probe
  • Hemoglobin analyzer required
• Phlebotomy collection equipment including:
  • Blood mixer
  • Trima required