Marketing Associate

Benefits

Eligible for Dental, Vision, Medical, and 401(k)

• Develop and execute comprehensive marketing and utilization strategies to increase bookings and revenue
• Create retreat activity ideas, agenda templates, and planning resources to help guests maximize their experience
• Identify and cultivate relationships with key customer segments (e.g., community organizations, nonprofits, schools, faith-based groups, corporate groups, and program leaders)
• Collaborate internally to develop new programs, packages, and offerings aligned with market demand
• Oversee branding, messaging, and positioning across all marketing channels
• Manage and enhance the website, digital presence, newsletters, and promotional materials
• Support and collaborate on social media strategy, email campaigns, and outreach initiatives
• Track and analyze utilization trends, inquiries, conversion rates, and marketing performance metrics
• Partner with leadership on marketing budget development and cost-effective resource allocation
• Represent the organization at conferences, community events, and public gatherings
• Ensure marketing commitments align with on-site operations and guest experience
• Maintain systems for customer relationship management, inquiry tracking, and follow-up
• Gather and incorporate customer feedback to improve offerings and marketing approaches
• Supervise or collaborate with marketing staff, consultants, or volunteers as needed
• Perform additional related duties in collaboration with leadership and affiliated organizations

• Strong alignment with and support of a mission-driven organization
• Excellent interpersonal, communication, and writing skills
• 3+ years of experience in marketing, sales, or customer engagement (hospitality, nonprofit, education, retreat centers, or faith-based organizations strongly preferred)
• Proven experience developing marketing strategies that increase utilization, bookings, and revenue
• Comfortable engaging externally and representing the organization publicly
• Self-starter with a results-oriented mindset and strong initiative
• Highly organized with strong attention to detail and follow-through
• Positive, collaborative professional presence with strong listening skills
• Experience with digital marketing tools, including websites, email marketing, CRM systems, and social media platforms
• Ability to analyze data, trends, and customer feedback to inform strategy
• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred