Bakery​/Cake Decorator

RESPONSIBILITIES

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment

• Recommend bakery items to customers to ensure they get the products they want and need

• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines

• Decorate cakes, pastries, cupcakes, cookies and other bakery items

• Label, stock, sign, and inventory department merchandise

• Report product ordering/shipping discrepancies to the department manager

• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads

• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory

• Adhere to all local, state and federal health and civil code regulations

• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

Desired

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills
• Second language: speaking, reading and/or writing