Outdoor Supply Customer Service & Delivery Specialist

What You'll Do{{{{:}}}}

As a

• Customer Service & Sales{{{{:}}}} You'll assist customers at the counter, providing expert advice on our products, answering questions, and ensuring they have the right solutions for their projects.
• Product Expertise{{{{:}}}} With in-depth knowledge of our irrigation and outdoor supply products, you'll guide customers in selecting the best items to meet their needs and ensure they understand how to use them.
• Order Fulfillment & Delivery{{{{:}}}} You'll help prepare customer orders, load products, and deliver them to contractors, ensuring timely and accurate deliveries to job sites.
• Relationship Building{{{{:}}}} You'll develop strong relationships with our contractor clients by offering reliable service, timely deliveries, and product recommendations, all while ensuring a positive customer experience.

• Customer Service & Sales{{{{:}}}} You'll assist customers at the counter, providing expert advice on our products, answering questions, and ensuring they have the right solutions for their projects.
• Product Expertise{{{{:}}}} With in-depth knowledge of our irrigation and outdoor supply products, you'll guide customers in selecting the best items to meet their needs and ensure they understand how to use them.
• Order Fulfillment & Delivery{{{{:}}}} You'll help prepare customer orders, load products, and deliver them to contractors, ensuring timely and accurate deliveries to job sites.
• Relationship Building{{{{:}}}} You'll develop strong relationships with our contractor clients by offering reliable service, timely deliveries, and product recommendations, all while ensuring a positive customer experience.

• People Person{{{{:}}}} Strong communication skills are essential! You should be able to make every customer feel welcomed and valued
• Solution-Oriented{{{{:}}}} You'll help customers identify their needs, answer questions about our products and services, and provide tailored recommendations
• Positive Attitude{{{{:}}}} A friendly demeanor and a proactive approach to resolving customer issues will set you up for success in this role. Your goal? To ensure every customer leaves with a smile!

• Customer Interaction & Sales{{{{:}}}}
• Assist customers at the counter, answering product inquiries and offering recommendations
• Provide knowledgeable and friendly service to help customers find the best solutions for their landscaping and outdoor supply needs
• Product Knowledge & Guidance{{{{:}}}}
• Maintain an in-depth understanding of irrigation and outdoor supply products
• Advise customers on proper product usage, installation, and maintenance
• Order Processing & Fulfillment{{{{:}}}}
• Accurately process customer orders, ensuring all items are correctly selected and ready for delivery
• Prepare orders for transport and ensure proper inventory management
• Delivery & Logistics{{{{:}}}}
• Safely load and deliver products to contractors' job sites, ensuring timely and accurate deliveries
• Ensure products are delivered in excellent condition and address any delivery-related issues
• Relationship Building{{{{:}}}}
• Foster strong relationships with landscape and outdoor supply contractors by providing consistent and reliable service
• Address customer concerns and resolve issues to maintain high satisfaction levels
• Team Collaboration{{{{:}}}}
• Work closely with colleagues to maintain a smooth workflow and meet customer needs
• He…