Pension Analyst - Union - Onsite at TEKsystems Pacheco, CA

Job Summary

We are seeking a detail‑oriented and empathetic Pension Analyst to join our client’s team. This role involves providing accurate pension estimates, answering member inquiries, and processing pension applications.

Pay: $22.00–$31.00 per hour.

Location:

Concord, CA (On‑site). 120‑Day contract to hire.

Work hours:

Monday to Friday, 8:00 AM – 5:00 PM.

• Provide accurate and detailed pension estimates and answer questions from members and union representatives.
• Handle inbound and outbound phone calls, explaining issues to members.
• Assist members with pension questions through the online self‑service portal.
• Identify and resolve member issues promptly.
• Review, analyze, process, and verify pension applications and inquiries.
• Process retirement applications and verify accuracy.
• Handle death notices, pension payment verification restarts, potential suspensions, and pension payment void requests.
• Reconcile stale dated reports and perform various tasks related to pension processes.
• Determine pension benefit eligibility and calculate pension benefit amounts.
• Initiate and prepare correspondence to members, beneficiaries, employers, and others regarding pension information.
• Perform data entry and correction tasks to update member information and pension data.
• Respond to inquiries from active and members, beneficiaries, and employers regarding pension benefits.

• Process retirement adjustments such as post‑age 70 accrual adjustments and Qualified Domestic Relations Order (QDRO) carve‑outs.
• Review and process suspensible service, Rule of 85 calculations, surviving spouse applications, and community share calculations.
• Perform and verify required calculations of vesting credit, plan service credit, account balance, service breaks, and other issues.

• Strong analytical skills.
• Excellent customer service.
• Ability to demonstrate empathy, kindness, and sincerity.
• High level of data accuracy.
• Timeliness and self‑starter attitude.
• Ability to handle confidential information with discretion and tact.
• Ability to work effectively in a team environment.
• Proficiency in MS Office suite.

• Benefits verification.
• Knowledge of defined benefit and defined contribution plans.

Pay range: $22.00–$31.00 per hour.

Benefits (subject to eligibility):
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) retirement plan with pre‑tax and Roth contributions;
Life Insurance (voluntary life & AD&D for employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time off/leave (PTO, vacation or sick leave).

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.