Network Analyst II

Position

Bargaining Unit:
Local 21 - Supervisory Management

Contra Costa County Department of Information Technology (DoIT) is looking for employees who desire to learn, grow, develop, and lead while implementing the latest technology. We focus on cultivating relationships to provide better service, foster professional interactions, cultural change, and lifelong learning.

• Is knowledgeable in complex problem‑solving techniques and troubleshooting
• Is adept at identifying and resolving network‑related issues efficiently
• Can quickly diagnose connectivity problems, ensure smooth data flow, and maintain network performance levels
• Is proficient at analyzing network paths, identifying potential points of failure, and implementing appropriate solutions
• Has excellent verbal and written communication with audiences at different levels
• Has a strong understanding of network infrastructure and protocols, enabling them to design secure and efficient network architectures
• Has a solid foundation in cybersecurity principles, implementing measures to protect data and staying updated on threats

• Designing, implementing, and documenting/diagramming network architecture
• Developing plan designs for new networks or enhancing existing ones
• Maintaining computer networks, including routers, switches, and firewalls
• Configuring and managing network devices (routers, switches, firewalls, VPNs) and ensuring they operate efficiently and securely
• Diagnosing and fixing problems such as connectivity issues and performance bottlenecks, to maintain network uptime and performance
• Planning and executing upgrades to existing network infrastructure, code updates, and hardware replacements to keep the network current
• Managing firewall rules, access control entries, and performing security‑related requests

• You will have the opportunity to work with different technologies
• You will provide service to customers where your efforts can make an impact
• You will enjoy the challenge of problem‑solving
• You will have the opportunity to shape the culture of the organization
• You will enjoy working with people who are eager to make a difference

• Challenges with legacy technology
• You will need to adjust to changing priorities
• You will need to focus on prioritizing the most impactful work
• Collaborating with remote team members or those working on different schedules
• Priorities may change or tasks may be assigned on short notice

• Analyzing & Interpreting Data
• Critical Thinking
• Delivering Results
• Legal & Regulatory Navigation
• Professional & Technical Expertise
• Using Technology
• Adaptability
• Attention to Detail
• Professional Integrity & Ethics
• Informing
• Oral Communication
• Writing
• Teamwork
• Business Process Analysis
• Customer Focus

Education: Possession of a bachelor’s degree from an accredited college or university with a major in computer science, computer information systems, database administration, telecommunications management or a closely related field.

Experience: Four (4) years of full‑time or equivalent experience in designing, installing and helping to maintain complex LANs or WANs network acceleration technologies using TCP/IP, UDP and other standard networking protocols using physical layers, bridges, switches, firewall, gateways and routers.

• Additional qualifying experience may be substituted for the required education on a year‑for‑year basis, up to a maximum of four years.
• Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:
• CompTIA Net+
• CISSP (Certified Information Systems Security Professional)
• MCITP - Enterprise Administrator/Server Administrator
• MCSE (Microsoft Certified Solutions Expert)
• CCDP (Cisco Certified Design Professional)
• CCNP (Cisco Certified Network Professional)
• CCA (Cisco Certified Architect)
• CCNA (Cisco Certified…