Infrastructure Systems Administrator; Multi-Platform

Position: Infrastructure Systems Administrator (Multi-Platform)

Superior Court of California County of Contra Costa
Announces an Open recruitment for:

Systems Administrator
$84,538.06 - $ annually

Final Filing – 5:00 pm Tuesday, July 7, 2026

The Court is conducting an open recruitment for a Systems Administrator (a designation within the classification of Information Technology Analyst). The incumbent will be responsible primarily for: analyzing and/or resolving hardware, software and application problems; analyzing and/or resolving network problems and applications access issues; assisting with installing, configuring, testing and maintaining network, server and storage devices; assisting with configuring and maintaining file servers and directories;

defining technical specifications from user and business requirements; project planning coordination; service level agreements; developing and employing test plans, and test cases; effectively communicating technical issues to user and client community; and user acceptance testing.

Only applicants who meet the minimum qualifications by the final filing day may apply. An eligibility list will be established as a result of this recruitment and may be used to fill other Information Technology vacancies that become available.
Primary duties include assisting senior staff with the following:

• Works independently on large-scale complex infrastructure projects, as well as other complex Court projects, as assigned;
• Provisioning, installation/configuration, operation, and maintain a complex infrastructure environment (LAN, WAN, Virtual Private Networks (VPN), intrusion detection systems, wireless, VoIP, physical servers (hosts), virtual servers (VMWare), routers, switches, firewalls, etc.);
• Administer servers, desktop, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates, and patches;
• Implement leading-edge technologies to enhance end-user productivity;
• Design and implementation of new solutions and improving the resilience of the current environment;
• Manages activities related to keeping the infrastructure performing optimally including backing up the system, performance tuning, installing operating system upgrades and patches, implementing security and virus protection, and providing after-hour monitoring and support.
• Monitoring network security in assigned areas of network administration responsibility and working with senior staff to resolve security issues;
• Manages user accounts, security, backups, data recovery processes, electronic mail, enterprise applications, software updates and print/file services;
• Performs any project and priority work as assigned by management;
• Act as a liaison between Court and vendors;
• Serving as the second level for IT help desk issues involving network, file server and other matters assigned;
• Identifies improvement opportunities, which includes, but not limited to tools, processes, procedures, installation, configuration, and troubleshooting techniques.
• Provide technical and end-user computer training.
• Preparing technical documentation and procedural manuals; and
• Other duties as may be assigned.

The individual appointed to this position must be able to: 1.) Work well with others as well as work independently; 2.) Have the ability to handle multiple demands and deadlines; 3.) Maintain a positive and professional attitude and possess excellent interpersonal and oral communication skills; and 4.) Work in a confidential working environment. Regular and punctual attendance is essential.
Education and Work Experience at one of the following levels:

• Bachelor's Degree in computer science, information systems or a closely related field and two (2) years’ experience in the areas of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management or similar field in a multi-platform information systems environment;
  OR
• Associate's degree in computer science, information systems or a closely related field and four (4) years’ experience in the areas of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or…