Customer Delivery Associate

What You'll Do

As a Sales, Service, and Delivery Associate, you'll play a vital role in supporting our landscape and outdoor supply contractors.

• Customer Service & Sales
  :
  Assist customers at the counter, providing expert advice on our products, answering questions, and ensuring they have the right solutions for their projects.
• Product Expertise
  :
  With in-depth knowledge of our irrigation and outdoor supply products, guide customers in selecting the best items and ensure they understand how to use them.
• Order Fulfillment & Delivery
  :
  Help prepare customer orders, load products, and deliver them to contractors, ensuring timely and accurate deliveries to job sites.
• Relationship Building
  :
  Develop strong relationships with contractor clients by offering reliable service, timely deliveries, and product recommendations, ensuring a positive customer experience.

This is a hands‑on role where you directly contribute to the success of our clients while growing within a thriving business.

• People Person
  :
  Strong communication skills; make every customer feel welcomed and valued.
• Solution‑Oriented
  :
  Help customers identify needs, answer questions about products and services, and provide tailored recommendations.
• Positive Attitude
  :
  Friendly demeanor and proactive approach to resolving customer issues; ensure every customer leaves with a smile.

• Customer Interaction & Sales
  • Assist customers at the counter, answer inquiries, and offer recommendations.
  • Provide knowledgeable, friendly service to help customers find the best solutions.
• Product Knowledge & Guidance
  • Maintain an in-depth understanding of irrigation and outdoor supply products.
  • Advise customers on proper product usage, installation, and maintenance.
• Order Processing & Fulfillment
  • Accurately process orders, ensure items are correctly selected and ready for delivery.
  • Prepare orders for transport and manage inventory.
• Delivery & Logistics
  • Safely load and deliver products to job sites, ensuring timely and accurate deliveries.
  • Ensure products delivered in excellent condition and address delivery issues.
• Relationship Building
  • Foster strong relationships with contractors through consistent service.
  • Address customer concerns and resolve issues to maintain satisfaction.
• Team Collaboration
  • Work closely with colleagues for smooth workflow and customer satisfaction.
  • Maintain cleanliness and organization of store and delivery areas.
• Operational Support
  • Maintain accurate records of sales, deliveries, and interactions.
  • Assist with inventory control and stock management.

• Customer Service Skills
  • Strong communication and interpersonal skills.
  • Ability to build positive relationships.
• Product Knowledge
  • Basic understanding or willingness to learn about irrigation and outdoor supply products.
  • Ability to explain features and benefits clearly.
• Sales Experience
  • Previous sales or customer‑facing role preferred but not required.
  • Capacity to upsell or recommend products.
• Delivery Experience
  • Valid driver’s license with clean record.
  • Experience loading, unloading, and safely transporting products.
• Physical Stamina
  • Lift and carry up to 50 lbs or more as part of duties.
  • Comfortable with manual tasks and maintaining organized environment.
• Time Management
  • Efficient time management for timely delivery and customer expectations.
  • Organized skills to handle multiple tasks simultaneously.
• Attention to Detail
  • Accuracy when processing orders and ensuring delivery.
  • Troubleshoot and address concerns effectively.
• Team Player
  • Willingness to collaborate with staff to meet goals.
  • Positive attitude and adaptability.
• Tech Savvy
  • Basic proficiency with computer systems and POS.
  • Ability to learn new software or systems.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training opportunities with potential for raises, bonuses, and promotions.
• Wellness Resources
• Profit Sharing

• Branch #4: 5399 Pacheco Blvd, Pacheco, CA 94553
• Pay Range
  : $20.00 DOE