Communications Equipment Specialist I (Trainee

The Position

Bargaining Unit:
Local 856

The Contra Costa County Fire Protection District is a large, well-respected, and busy fire district serving nearly 1 million residents of Contra Costa County. The fire district and the communities it serves are diverse, offering staff a wide range of opportunities. The fire district comprises 750 employees, including both civilian support staff and sworn Firefighters. This position serves in the Communications Division, which includes a 911 emergency communications center, information technology and telecommunications.

This position works with three Telecommunications Specialists on fire district radios, VoIP phone systems, and other telecommunications equipment.

• Willing to learn and follow directions to complete a task
• Able to work well with others and project a positive attitude toward our customers
• Willing to ask questions to solve complex tasks
• Able to take the initiative to solve a problem
• Willing to work long hours at all times of the night and day to solve issues

• Assisting other technicians in repairing and servicing communication systems
• Completing tasks in a timely manner
• Installing systems to industry standards to insure reliability and safety
• Following all safety practices to safely complete a task
• Being proactive in acquiring knowledge and expertise whenever the opportunity arises

• You will be given the opportunity to learn about new technology and services
• You will have a sense of accomplishment when you solve a problem
• You will be given the opportunity to work with the latest technologies

• You will need to learn and work with many types of different technologies
• You will need to learn to be proficient at maintaining and repairing these technologies

• Reading Comprehension:
  Understanding and using written information
• Professional & Technical Expertise:
  Applying technical subject matter to the job
• Safety Focus:
  Showing vigilance and care in identifying and addressing health risks and safety hazards
• Using Technology:
  Working with electronic hardware and software applications
• Building & Maintaining Relationships:
  Establishing rapport and maintaining mutually productive relationships
• Customer Focus:
  Attending to the needs and expectations of customers
• Involving Others (Engaging Teams):
  Engaging others for input, contribution, and shared responsibility for outcomes
• Professional Impact:
  Presenting self as a positive representative of the organization
• Coaching & Developing Others:
  Supporting others in stretching and expanding their capabilities
• Teamwork:
  Collaborating with others to achieve shared goals

The eligible list established from this recruitment may remain in effect for six (6) months.

License

Required:

Possession of a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education:

Twelve (12) semester or eighteen (18) quarter college units emphasizing telecommunications, electronic technology, computer technology or closely related field.

Experience:

One (1) year of full-time experience that would demonstrate the possession of the knowledge, skills and abilities listed below.

Substitution:
One (1) year of additional journey level experience, including military; or completion of one (1) year of Communication Technicians Apprenticeship program may be substituted for the required education.

Promotional Status:
Applicants must have probationary or regular permanent status in the County service on the final filing date in order to participate in this examination.

• Application Filing:
  All applicants must apply online at  and submit the information as indicated on the job announcement by the final filing date.
• Application Evaluation:
  Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of…