CFS Program Manager - Coordinated Family Support

Position/

Title:

Coordinated Family Support Program Manager Supervisor:
Chief Operation Officer (COO) Department:
Coordinated Family Support Services (CFS) Jobs Supervised: CSF Specialist Annual Salary: $73,000- $88,000 Plus Benefits DOE Hours of Work:
Full-Time (Exempt) CFS Program Manager Position Description

The Coordinated Family Supports (CFS) Program Manager provides leadership, oversight, and supervision of CFS program operations. The CFS Program Manager ensures individualized services are implemented in accordance with client needs, agency standards, and funding source requirements. This position supports client independence, safety, and community integration, while also managing staff, coordinating training, and maintaining regulatory compliance.

1. Education and Experience

• BA Degree in a human services field; OR
• General studies with a minimum of 5 years of experience in developmental disabilities or related field; OR
• MSW with experience or knowledge of developmental disabilities; OR
• An appropriate combination of experience and education may be substituted for some part of the qualifications.
• Some evidence of competency of training in the areas we teach.
• Knowledge of Regional centers and systems serving the Developmentally Disabled.
• Deep understanding of person-centered practices, HCBS Final Rule, and California DDS system

2. Transportation:

• Valid California driver's license
• Clean driving record (DMV printout is required)
• Current vehicle registration and use of a vehicle in good running condition during work hours.
• Valid automobile insurance for that vehicle and all passengers that meets the minimum coverage requirements of the agency which is (100k/300k bodily injury liability)

3. Other:

• The willingness and ability to perform the "Essential functions" required within the company, such as office reception, answering phone, new referral consultation, use of computer for projects; typing; duties may be necessary to promote client safety, work.
• The ability to work collaboratively with consumers, families and co-workers.
• Ability to work independently and handle multiple priorities
• Strong verbal and written communication skills
• Tuberculosis Clearance Screen
• Current CPR and First Aid certification
• Pass criminal background check through fingerprint clearance
• Must provide documents required to complete an I‑9 application as proof of eligibility to work in the U.S.

• Identify and coordinate supports necessary for individuals with I/DD to successfully remain in the family home.
• Conduct intake, assessment, and service planning for eligible individuals and their families.
• Assist consumers and families in navigating services and supports, including generic and public benefit programs (e.g., Medi‑Cal, Medicare, IHSS, Social Security, Section
  8).
• Ensure program is designed and delivered in accordance with person‑centered planning principles and tailored to individual and family needs.
• Monitor compliance with all applicable regulations, including Title 17, Title 22, DDS guidelines, and Regional Centers
• Coordinate consistency and quality of services provided by various support professionals.
• Assist with scheduling and coordination of service delivery, including medical and other essential appointments.
• Help the client fulfill the short‑term goals of the ISP, keeping the long‑term goals in mind.
• Maintain case records according to company procedures.
• Perform routine home visits, assess needs and coordinate and/or perform assistance with community access to doctor's or health appointments, etc.
• Re‑assess care plan regularly and identify changes in needs for on‑going services.
• Advocate for the client and provide support during Interdisciplinary Team (IDT) meetings and activities in the community.
• Network in the community to facilitate the development of natural supports for the consumer. Initiate and co‑facilitate Circle of Support gatherings to assist the consumer in maintaining an effective Circle of Support. Assist the consumer in following up with Circle of Support members to maintain mutually beneficial…