Comprehensive Service Assistant Manager - Project

Comprehensive Services Assistant Manager – Project

We are currently recruiting to fill one (1) position for Comprehensive Services Assistant Manager – Project to support the Low‑Income Home Energy Assistance Program (LIHEAP). LIHEAP is a federally funded program aimed at assisting eligible low‑income households that pay a high portion of their income to meet their energy needs.

Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be a collaborative, team‑oriented, and progressive leader with strong communication skills and a commitment to racial equity, diversity, and inclusion.

• A critical thinker
• Flexible and able to adapt to change
• Self‑motivated
• Able to manage multiple assignments
• Collaborative and works well with others
• Aware of community’s needs and invested in making a difference

• Supervising clerical staff
• Assisting staff with daily tasks
• Ordering outreach materials
• Handling appeals and complaints
• Providing training for direct reports
• Working directly with community members to facilitate program services
• Monitoring within assigned unit to ensure adherence to federal, state and county regulations

• You will work with a diverse team that is committed to delivering results
• Bureau‑wide focus on staff wellness and self‑care
• Opportunities to travel for professional development
• You will deliver programs and services that benefit the community

• Managing programs with limited community resources while still meeting client needs
• Handling multiple high‑priority projects
• Staying abreast of regulatory changes from local, state, and federal agencies

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional & Technical Expertise: Applying technical subject matter to the job
• Handling Stress: Maintaining emotional stability and self‑control under pressure, challenge, or adversity
• Innovation: Imagining and devising new and better ways of doing things
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self‑Management: Showing personal organization, self‑discipline, and dependability
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Visionary Leadership: Taking a long‑term view and building a shared vision with others; acting as a catalyst for organizational change
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change

Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process.

Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines.

Two (2) years of full‑time (or the equivalent of full‑time) experience in a social service program or a community‑based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, or social service activities for enrolled families.

Two (2) years of additional full‑time or equivalent experience…