Admin Assistant

Mortgage Support Associate (MOSA) Job Details

• Start Date:
  
  7/21
• Training
  
  Hours:
  
  8:00 AM to 4:30 PM CST/EST (in respective time zone)
• Shift: 8:00 AM to 4:30 PM CST/EST (in respective time zone)
• Hybrid
  
  Schedule:
  
  Position based in Winchester, VA; hybrid onsite 3 days per week; ability to work any onsite days as specific days are undetermined.
• Prepared to be onsite for the duration of training if equipment is delayed or if there are any issues getting set up. In a perfect world, everything goes well during their first onsite onboarding day and they are released to the Hybrid Teleworking schedule.
• No time off in the first 6 months – no exceptions.
• Contract to Hire position based out of Martinsburg, WV.

• Pull tasks requesting data and documents for mortgage loans and complete orders, follow-ups or other actions necessary to complete the order.
• Include written and verbal communication with vendors and other company employees.
• Pay high level of attention to detail to complete the orders to completion.
• Provide opportunity to learn company mortgage practices and move through Admin into other Home Lending areas as business allows.
• Create initial disclosures for applications that have met requirements.
• Review purchase contract – ability to comprehend contract details is a must.
• Strong attention to detail or experience in industries with document review is a plus.
• Foundation area to learn mortgage process and gain experience to move around Home Lending as business allows.

Pay: $16.50 per hour | $24.75 (OT)

Pay range: $16.50 – $16.50 per hour.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Location:

Martinsburg, WV.

Hybrid position – onsite 3 days per week in Martinsburg.

Position anticipated to close on July 5, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.