Circuit Reliability Program Coordinator - Martinsburg, WV

First Energy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

The Circuit Reliability Program Coordinator performs circuit analysis, reporting and inspection work for the Distribution function of the Company. The preferred reporting location for this on site position is the Martinsburg Service Center in Martinsburg, WV. Other Potomac Edison locations in West Virginia will be considered.

• Demonstrating and directing a solid commitment to all aspects of safety.
• Initiating follow up work for repairs needed in SAP (DX notifications) and release to customer request work scheduling (CREWS).
• Entering M3 repairs completed during ESSS inspections on the SAP order number.
• Working with the Line Shops on repair work requests. Track and monitor all repairs for each line shop.
• Utilizing geographical information system (GIS)/Gatekeeper Distribution Line Inspections (DLI) software reports to review progress of inspections by site and units for ESSS automated inspections performed with MDT/TOUGHBOOK tool.
• Participating in Public Utilities Commission (PUC) desk audits of the ESSS Inspection Programs.
• Coordinating ESSS Inspection Program audits performed by the Corporate Internal Auditing Group or Corporate Operations Services Groups.
• Following up on concerns and issues discovered during ESSS activities. Providing support to Line Supervisors and Planners with ESSS responsibilities to help ensure that all Operating Company, Corporate Regulatory, and PUC requirements are met.
• Creating new processes to integrate ESSS inspection/repair activities with other on-going Operating Company activities as necessary.
• Updating recloser records and addressing missing/incorrect information in SAP and GIS following ESSS inspections.
• Retaining all ESSS inspection records and documentation for durations as specified by the PUC.
• Following up with Mapping and Records group on any required GIS changes resulting from ESSS inspection activities.
• Responding in a timely manner to customer and commission inquiries concerning reliability and voltage conditions. This may include EMF (Electric and Magnetic Fields), Radio Frequency Interference (RFI) inquiries or short circuit analysis.
• Creating data for contractors to use when inspecting poles, audit contractor reports and update records as required.
• Performing regulated PUC-driven ESSS circuit inspections.
• Performing circuit inspections and patrols for maintenance programs, condition work, proposed projects, and regulatory required projects.
• Assisting during emergencies and storm-related activities and travel to various off-site locations as well as First Energy office locations, training facilities and customer sites, when requested.

• Bachelor's degree in Engineering Technology or related discipline and 0 to 4 years related work experience are required.
• OR high school diploma or equivalent and minimum 2 to 5 years related work experience are required. Related work experience includes knowledge of planning/scheduling of work, construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
• Develops knowledge of National Electric Safety Code (NESC) and National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
• Understands the Company’s Accident Prevention Handbook and Manual of Operations and its practical application in the workplace.
• Self-motivated and able to balance competing priorities.
• Provides quality customer service, both internally and externally.
• Possesses solid verbal and written communication skills.
• Experienced with PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), Outlook, SAP, GIS, CREWS, and database query tools.
• Interprets work requests, engineering drawings, schematics, equipment instruction manuals and procedures to develop accurate work plans.
• Access to a personal vehicle to commute to various facilities and locations as required, and possesses a valid driver’s license.

At First Energy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a…