It & Erp Systems Specialist

IT & ERP SYSTEMS SPECIALIST

Martinsburg WV

1st Shift
- Monday to Friday

$75k-$80k with benefits - Medical, Dental, 401k, Pay advancement options, Holidays, and PTO

Seeking a hands-on IT & ERP Systems Specialist to support the continuous operation of its 24/7 manufacturing facility. The primary responsibility of this position is to ensure that SAP Business One and all ERP-related manufacturing, inventory, warehouse, traceability, receiving and shipping processes operate correctly, reliably and continuously.

This is not a traditional office-only IT position. The successful candidate will work directly with production, warehouse, shipping and receiving teams and will support SAP Business One with RFID equipment, barcode systems, printers, scanners, workstations and in-house ERP applications.

Keep ERP, inventory, traceability, warehouse and production-support systems operating accurately and reliably around the clock.

• Manage and support the day-to-day operation of SAP Business One within the manufacturing facility.
• Ensure SAP B1 processes supporting production, inventory, warehouse operations, receiving and shipping are functioning correctly.
• Monitor and troubleshoot ERP-related problems affecting manufacturing operations and resolve issues with appropriate urgency.
• Work directly with production, warehouse, shipping, receiving and management personnel to correct system or transaction issues.
• Coordinate with external SAP consultants, software developers or service providers when advanced support is required.
• Assist with testing and implementation of SAP B1 improvements, integrations, reports and new functionality.

• Raw material and finished goods inventory
• Warehouse stock movements and production-related inventory transactions
• Goods Receipt, Goods Issue and delivery preparation/posting
• Barcode printing and scanning
• RFID tunnels, readers, antennas and RFID label printing
• Pallet and product identification
• Warehouse and production traceability
• Handheld terminals, production workstations and label-generation systems

The position is expected to actively identify situations where physical inventory movements and ERP transactions are not synchronized and work with the departments responsible to correct the underlying process, system or training issue.

• Provide day-to-day support to employees using SAP Business One and in-house ERP applications.
• Conduct structured training for new employees and refresher training when process changes or recurring user errors require it.
• Prepare clear operating instructions and standard procedures for ERP-related processes.
• Ensure employees understand the correct SAP transactions for production, inventory, receiving and shipping.
• Identify recurring user mistakes and work with department supervisors to eliminate them through training or process/system improvements.

• Servers, client PCs and industrial workstations
• Ethernet networks, routers, switches, Wi-Fi and firewalls
• Network racks, patch panels and structured cables
• Printers, barcode printers, barcode readers/scanners and handheld terminals
• RFID readers, antennas, printers and labels
• Security cameras, NVR systems and access-control systems
• Other computers, network and ERP-related equipment used throughout the facility

• Ethernet cabling, network outlets, terminations and patch panels
• Network racks, switches, routers and wireless access points
• Computers, production workstations, printers and barcode systems
• RFID readers, antennas and related production-floor equipment
• Security cameras, NVR systems and access-control equipment

The candidate should be able to diagnose whether an operational problem originates from the ERP software, database/application layer, network, workstation, printer, scanner, RFID equipment or another connected device.

Company operates a 24/7 manufacturing facility, and ERP availability is critical to production and warehouse operations. The person in this role will be accountable for maintaining the reliability of ERP-related systems and for responding appropriately to critical system issues that could interrupt production, inventory transactions, receiving, shipping, RFID tracking, barcode operations, product identification or traceability. The position requires…