Network Engineer-Martinsburg, WV

Network Engineer Who are we?

Dynamic Integrated Services (DIS) is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. metropolitan area. We provide management consulting services to federal agencies and organizations supporting the public sector. DIS offers exceptional client services in the areas of Strategic Communications and Integrated Marketing (SCIM), Information Technology (IT), and Enterprise Optimization (EO).

At DIS, we are team-oriented, continuous learners, hard-working, creative thinkers, and, most importantly, kind people. We are a different kind of company with a truly unique culture. We celebrate diversity in all forms, value our employees, and share a mutual devotion to serving our clients with the highest level of integrity.

Dynamic Integrated Services (DIS) is currently seeking a Network Engineer to join a team of network engineers and administrators within an operations group providing 24/7/365 network support. This team maintains and analyzes large, diverse networks consisting of Cisco routers, switches, and firewalls operating across MPLS and UVN environments dedicated to connectivity with the Department of Veterans Affairs' private network.

This position is located onsite in Martinsburg, West Virginia. After completing approximately 30-60 days of training, the regular schedule will be Wednesday through Saturday, from 9:00 PM to 7:30 AM.

• You are an ambitious and analytical thinker with a passion for solving complex technical problems.

• You are an action-oriented team player who consistently delivers exceptional value.

• You possess strong hands-on troubleshooting skills and can methodically isolate the source of network connectivity and performance issues.

• You remain calm under pressure and can independently manage incidents during overnight operations while following established escalation procedures.

• You communicate technical findings clearly and maintain accurate documentation for teammates, leadership, and other support groups.

• You are committed to providing superior service and bring a collaborative, professional, and optimistic attitude to your work.

• If this sounds like you, then we would love to meet you!

• Perform hands-on troubleshooting of complex enterprise network connectivity issues across Cisco routing, switching, firewall, MPLS, VPN, and Palo Alto environments.

• Apply practical knowledge of IPv4 subnetting, including subnet masks, CIDR notation, network ranges, usable host ranges, gateways, and broadcast addresses.

• Analyze subnet configurations to identify overlapping address space, incorrect subnet masks, routing problems, and other IP-addressing issues affecting network connectivity.

• Capture and analyze network traffic through Palo Alto firewalls and other approved packet-capture tools to support troubleshooting efforts.

• Interpret packet captures to identify issues involving TCP/IP communications, ports and protocols, DNS, TCP handshakes, retransmissions, dropped packets, latency, and blocked or misrouted traffic.

• Use packet-level evidence to determine potential root causes and recommend appropriate remediation or escalation steps.

• Configure and troubleshoot access control list (ACL) rules on Palo Alto firewalls.

• Configure, support, and troubleshoot site-to-site VPNs using Cisco firewalls and/or Cisco routers, including IPsec.

• Support network environments utilizing multi-area OSPF, BGP, and MPLS.

• Configure and troubleshoot Cisco routers, switches, and firewalls through the command-line interface.

• Write, implement, test, and validate Cisco firewall and network-device configurations.

• Monitor network availability and performance using tools such as Solar Winds, NETSCOUT nGenius, and NOM.

• Perform required shift checks to verify the operational status of network components.

• Create and update documentation reflecting daily network-support activities, incidents, troubleshooting findings, and configuration changes.

• Create, manage, and follow up on incident tickets through resolution, including coordinating with telecommunications providers when circuit support is required.

• Provide clear shift-transition documentation and properly elevate unresolved or high-impact network incidents.

• Work as part of a team responsible for maintaining reliable 24/7/365 network operations.

• Bachelor's degree in computer science, electronics engineering, information technology, or another relevant…