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Quality Control / Manager QA Specialist / Manager Quality Technician/ Inspector

Call Center Quality Assurance Lead

Job in Martinsburg, Berkeley County, West Virginia, 25402, USA
Listing for: Three Saints Bay, LLC
Full Time position
Listed on 2026-03-04
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, QA Specialist / Manager, Quality Technician/ Inspector
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading federal contractor is seeking a Call Center Quality Manager in Martinsburg, West Virginia. This role involves overseeing quality assurance and performance monitoring for customer service operations. The ideal candidate will have at least two years of quality control experience, familiarity with ISO standards, and management experience in a contact center. Benefits include a comprehensive package and opportunities for professional growth while working with dedicated industry professionals.
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