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General Manager

Job in Martinsburg, Berkeley County, West Virginia, 25402, USA
Listing for: Papa John's International , Inc.
Full Time position
Listed on 2026-02-12
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Are you a natural born leader with a passion for restaurant management but looking to take the next step? Want to join a successful franchise operator where you can call the shots, develop your skills, earn great money, and be treated with respect?

Shenandoah Valley Pizza is a well-respected operator of Papa John's restaurants in Virginia and West Virginia. We are recruiting a General Manager for our restaurant in XXXXX, VA. We believe that to deliver on our promise of Better Ingredients, Better Pizza,
we need the best people!

This is a full-time position with a competitive salary, tips, and monthly incentive bonuses based on store profits. Our benefits include:

  • Medical Insurance
  • Dental/Vision Insurance
  • Paid Time Off (starting with 1 week, increasing over time)
  • Paid Training
  • Employee Discounts

The General Manager (GM)
leads all aspects of the business
, including ensuring product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing revenue and driving profitability to invest in our business and our people
.

We will support and train you to set work schedules, order supplies, oversee food prep, and ensure health and safety compliance. You will manage cash, oversee inventory to minimize waste, and ensure the restaurant is clean, safe, and organized.

You will be a role model for your team and maintain composure during busy times. Your goal is to ensure smooth operations and deliver an outstanding customer experience that encourages repeat visits.

At Shenandoah Valley Pizza, we value supporting our teammates, serving our communities, and delivering superior customer service. We are committed to honesty, embracing diversity, and uplifting each other.
If these values align with yours, please apply and let's meet!

Responsibilities include:

  • Managing and improving daily restaurant operations
  • Delivering superior service and maximizing customer satisfaction
  • Resolving customer concerns promptly
  • Reviewing and improving product quality
  • Organizing and supervising shifts

Additional skills required:

  • Cash management, planning, and organization
  • Effective communication and management skills
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