Customer Service Representative; Bachelor's Degree
Job in
Martinsville, Virginia, 24113, USA
Listed on 2026-07-15
Listing for:
Ameristaff
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Title:
Customer Service Representative (Requires Bachelor's Degree)
Location:
Martinsville, VA
Salary Range: $21.00/hr.
Position: CUSTOMER SERVICE REP.
Description:
Ameri Staff is seeking an experienced Customer Service Representative for a leading materials manufacturer dedicated to enhancing quality of life. This position is located in Martinsville, VA. The ideal candidate will hold a Bachelor’s degree and have prior customer service or sales experience.
BENEFITS OF THE CUSTOMER SERVICE REPRESENTATIVE:Hours:
10:00 AM – 7:00 PM
Pay: $21 per hour
RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE:- Create and maintain customer files
- Answer incoming calls, process orders, and generate invoices
- Maintain strong product knowledge and stay informed on competitor offerings
- Deliver exceptional customer service by responding to inquiries and resolving issues
- Present pricing, credit terms, and conditions in line with company policies
- Process customer warranties and returns
- Monitor promotional pack inventory and assemble additional packs as needed
- Support Outside Sales Representatives
- Cross-train in production planning to assist with physical inventory counts
- Cross-train in shipping to support order fulfillment
- Uphold all safety policies and procedures
- Complete special projects as assigned by the manager
- Previous customer service and/or sales experience required
- Experience with Salesforce and SAP
- Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer skills
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