Microsoft Dynamics 365 Administrator

Build your career with the company that is furnishing the future.

Founded by the Hooker family in 1924, we are a diverse, team-focused company with a core belief that when we work together as a team, we can achieve so much more than we could individually.

Ranked among the nation’s largest publicly traded furniture companies, we manufacture and import case goods, leather furniture and fabric-upholstered furniture for the residential, hospitality and contract markets.

Domestically, we produce premium, residential custom leather and custom fabric-upholstered furniture through our Bradington-Young, Sam Moore, MARQ and Shenandoah Furniture brands.

We have a rich history and a unique culture that is rooted in quality and craftsmanship. As our ever changing industry evolves, we are quick to adapt and are always striving to be at the forefront of innovation, technology and creativity.

Our core principles, dedicated team and forward-thinking business strategies provide our company, employees and partners with a competitive advantage.

Microsoft Dynamics 365 Administrator

Celebrating more than 100 years of craftsmanship and innovation,
Hooker Furnishings is a leading designer, marketer, and manufacturer of high-quality furniture for the residential, hospitality, and contract markets. Headquartered in Virginia, with operations and showrooms across the U.S. and internationally, Hooker Furniture is one of the nation’s largest publicly traded furniture companies, known for its commitment to quality, integrity, and creating beautiful spaces where people live, work, and gather.

Position Summary

We are seeking an experienced Systems Administrator with hands-on expertise in Microsoft Dynamics 365 (D365) to manage and optimize enterprise applications and data infrastructure. This role ensures the reliability, security, and scalability of D365, enterprise applications, and data systems while collaborating across IT, analytics, and business teams to support integrations, BI reporting, and compliance initiatives. This position will work out of our High Point, NC or Martinsville, VA office and will report to our Business Systems Manager.

Key Responsibilities

D365 & Application Management

• Administer and maintain Microsoft Dynamics 365 (F&O and CE).
• Manage user roles, security, and role-based access controls.
• Support integrations with Power Platform, Azure, and third-party tools.
• Develop and maintain data warehouse, ETL processes, and Power BI reporting.
• Monitor system performance, deploy updates, and ensure reliability.

• Implement security best practices across D365 and data environments.
• Support audit readiness and compliance with GDPR, SOX, and internal policies.
• Maintain system logs, access reports, and collaborate with cybersecurity teams.
• Manage API integrations and automation scripts for data and infrastructure.
• Optimize cloud and hybrid environments for scalability and performance.
• Partner with IT, security, and business teams to align technology with goals.
• Maintain system documentation, configuration records, and process guides.
• Contribute to data-driven improvements and strategic system enhancements.

Education & Experience

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 5+ years supporting enterprise applications and data management.
• 2+ years managing Microsoft Dynamics 365.
• Experience with BI reporting, ETL processes, and data warehousing (Power BI, SQL, Azure).
• Familiarity with audit and compliance frameworks.

• Strong knowledge of D365, Dataverse, Fabric, Power Platform, and Azure tools.
• Expertise in BI and data solutions (Power BI, Synapse, Data Factory, Data Lake).
• Understanding of IT security, RBAC, and identity management.

• Microsoft Certified:
  Dynamics 365 Fundamentals (MB-910/MB-920)
• Microsoft Certified:
  Power Platform Functional Consultant (PL-200)
• Microsoft Certified:
  Azure Data Engineer (DP-203) or Administrator (AZ-104)
• CISA or ITIL Certification (preferred)

• Supportive, inclusive, and collaborative work culture
• Competitive compensation and bonus opportunities
• Career development and leadership training programs
• Tuition reimbursement and professional certifications
• Comprehensive medical, dental, and vision plans with generous HSA contribution
• 401(k) with employer match
• 100+ years of success and stability in a global organization
• Commitment to ESG, community giving, and sustainability
• Ergonomic workstations with stand-up desks
• Medical plans with generous employer subsidies
• Dental plan with orthodontic coverage
• Vision insurance
• Incentive-based wellness programs
• Employee Assistance Program (EAP), 100% covered
• Life Insurance
• Long & short term disability programs
• Supplemental accident & critical illness plans

• Promote from within
• Continuing education opportunities
• Comprehensive leadership development program
• 401(k) retirement with company match