Collections Specialist

Location: Halethorpe

Collections Specialist

Job Description

This role involves managing and prioritizing a portfolio of invoices that are 90-100+ days past due. The position requires a dedicated individual to conduct manual collections outreach through daily email communication and outbound phone calls. All customer interactions, payment commitments, and follow‑up actions must be documented within D365 and Sage.

Responsibilities

+ Manage and prioritize a portfolio of 90-100+ day past-due invoices.

+ Conduct manual collections outreach through daily email communication and outbound phone calls.

+ Document all customer interactions, payment commitments, and follow‑up actions within D365 and Sage.

+ Research account histories, verify balances, and identify billing discrepancies.

+ Collaborate with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve invoice or payment issues.

+ Provide professional, customer‑focused service while driving timely payment resolution.

+ Generate weekly status updates, aging reports, and progress summaries for management review.

+ Recommend accounts for escalation when necessary, including payment plans or holds.

Essential Skills

+ Collection and Accounts Receivable experience.

+ Previous collections experience with a proven record of resolving aged receivables.

+ Strong customer service and communication skills, both written and verbal.

+ Proficiency using Microsoft Dynamics 365 (D365) and Sage for AR, invoicing, and account documentation.

+ Ability to manage a high volume of accounts with accuracy, professionalism, and persistence.

+ Strong organizational skills and a proactive approach to follow-up.

+ Ability to work independently and meet strict deadlines.

Work Environment

This position requires working on-site five days a week.

Job Type & Location

This is a Contract position based out of Halethorpe, MD.

Pay and Benefits

The pay range for this position is $27.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Halethorpe,MD.

Final date to receive applications

This position is anticipated to close on Feb 23, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.