Receptionist - State Farm Agent Team Member

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Award-Winning Culture – We’ve been voted the favorite insurance office year after year!
• Career Growth & Development – We invest in our team with training, mentorship, and advancement opportunities
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• Industry-Leading Expertise – Work alongside a team with 40+ years of experience and leadership that holds RICP®, CLU®, and ChFC® designations
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• Community-Focused – We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events
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• A Team That Feels Like Family – We believe in collaboration, support, and celebrating wins together.

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

… then you might be the perfect fit for our team!

Karen Michaels - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.