Operations Administrator

Position Summary

We are looking for an organized and driven Operations Administrator to play a key role in supporting daily operations, customer engagement, and administrative functions. This position blends supply chain support, customer service, and accounting responsibilities within a collaborative office environment. The ideal candidate is detail-focused, dependable, and comfortable managing multiple priorities. Success in this role requires strong communication skills, sound judgment, and the ability to work both independently and as part of a team.

Oversee accounts receivable, accounts payable, and provide inventory-related support for the sales team

Act as a point of contact for customers and internal sales staff

Address routine customer inquiries and ensure timely resolution of service requests

Process sales orders, monitor shipment status, and provide necessary documentation

Troubleshoot and resolve customer concerns using critical thinking and sound decision-making

Manage incoming calls with professionalism and strong phone etiquette

Support day-to-day office administration and clerical functions

Prepare reports, documentation, and internal paperwork with accuracy and efficiency

Handle confidential information with discretion and integrity

Minimum of 3 years of experience in an administrative, customer support, or related role

Hands-on accounting experience required, including accounts payable/receivable and inventory management

Proficient in Microsoft Office Suite (Excel, Word, Outlook)

Experience with Sage 100 is preferred but not mandatory

Strong written and verbal communication skills

Ability to manage multiple tasks in a deadline-driven environment

High level of professionalism, reliability, and accountability

Excellent organizational skills with strong attention to detail

Capable of prioritizing responsibilities and meeting established timelines

Self-starter with a collaborative, team-focused mindset

$48,000 - $55,000 a year