Student Coordinator - Library; Evening

Position: Student Coordinator - Library (Evening)
Location: Owings Mills

The Evening Student Coordinator supports the operations of the library. Duties may include closing the library, assisting with the coordination of undergraduate student workers, circulating library materials, searching for materials, communicating with library patrons about overdue materials, providing technology support, answering questions, recording statistics, and using library software.

Education/Experience

Bachelors degree and current enrollment in a Stevenson University master's or doctoral program. Must be in good standing with the University academically and judicially.

Knowledge/Skills/Ability

* Ability to be a reliable team member with a positive attitude is of the highest importance.

* Excellent written and verbal communication skills.

* Proven time management and organizational skills.

* Proficiency in computer skills in a Windows environment including word processing, spreadsheets, and email applications.

* Accuracy, attention to detail, and the ability to follow instructions for set procedures and processes.

* Flexibility and ability to prioritize duties

* Enthusiasm for learning new skills while working with changing technology.

* Ability to work both independently and under supervision.

* Ability to maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA).

* Ability to work evenings and weekends as scheduled.

* Previous experience in a library or office is desirable but not required.

Physical Requirements

Medium work. Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, keyboarding, grasping, talking, hearing, repetitive motions and communicate in English. Close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.

Essential Functions

* Serve as the main point of contact for library operations during assigned weekend and evening hours

* Learn and use specialized library software

* Staff the main information and reference desk as needed

* Answer questions in person, via phone, and via online chat reference service as needed

* Resolve circulation issues and check library items in and out as needed

* Issue guest, visitor, and alumni cards

* Assist with the claims missing, claims returned, missing item search process

* Assist with overdue/lost/block notices

* Provide technology assistance and troubleshooting as needed

* Record statistics in assigned areas

* Communicate problems and issues to supervisor in a timely manner

* Provide direction for undergraduate student workers on assigned shifts

Reports To Director, Library Services