Pharmacy Tech II Nu

Location: Largo

# Pharmacy Tech II Nu University of Maryland Medical System Full Timeentry Largo, Maryland, USPosted Yesterday##

Role Overview University of Maryland Medical System is hiring a entry-level Pharmacy Tech II Nu. This is a full-time role in Largo. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

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Job Description

Job Requirements

Job Requirements POSITION SUMMARY Supports the efficient day-to-day operation of the department by performing administrative duties (e.g. typing, copying, filing, data entry, appropriately routing phone calls, mail distribution and greeting visitors, etc.)Principal Duties:
* Answers electronic communications and phone calls, directing calls to appropriate parties or takes messages.
* Performs general office duties such as establishing and maintaining official documents and records in appropriate files; ordering supplies; sorting and distributing mail, including faxes and emails.
* Conducts research, compiles data and prepares correspondence/documents for consideration
* Greets and screens visitors and assist and answers routine questions.
* Reviews a variety of materials, including reports memos, and letters for content and recommends changes were appropriate.
* Maintain department and assigned management team member’s calendar and coordinates appointments and department events.
* Prepares check requests, orders and maintains office supplies as needed.
* Coordinates events and functions with other departments as necessary.
* Performs other administrative duties as assigned.

Customer Service:
* Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
* Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
* Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
* Keeps customer’s information confidential, including public places such as elevators or the cafeteria.
* Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.
* Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.

Commitment To Co-Workers:
* Offers assistance to colleagues and other departments when needed.
* Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines.
* Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.
* Mindful and respectful of others’ time and schedules. Attends meetings on time and communicates any absences.
* Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department

Communication Etiquette:
* Respectful, courteous and professional in all forms of communication and follows facility’s service communication protocol in all interactions.
* Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.
* Does not text or use e-mail during meetings (except for exigent or emergency situations).
* Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).
* Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the…