Test and Range Scheduling Support - Range Concierge​/Customer Rel with Security Clearance

Location: Aberdeen Proving Ground

Test and Range Scheduling Support
- Range Concierge/Customer Relations Aberdeen Proving Ground, MD Apply with CSCI

Job Description CSCI is seeking a Test and Range Scheduling Support Specialist
- Range Concierge / Customer Relations to serve as an administrative scheduling coordinator supporting Private Industry Customers in the preparation, coordination, de-confliction, and communication of Test Range Scheduling activities. The successful candidate will coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized skills, in accordance with Government-established priorities, policies, and constraints.  The position supports scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized capabilities, while operating within Government-established priorities, policies, and constraints.

The Government remains the official authority for test approvals, prioritization, scheduling decisions, and commitment of Government resources.  Responsibilities
* Serve as the primary Range Concierge point of contact for Private Industry Customers
* Coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and skills supporting test activities
* Review and verify test schedules for completeness, internal consistency, and resource availability
* Provide recommended schedule adjustments and scheduling options to Government personnel for review and approval
* Support scheduling activities associated with Drones, Counter-Drone systems, Long Range Fires, and Low-Cost Interceptor test requirements
* Assist Government personnel in resolving scheduling issues and evaluating scheduling recommendations for feasibility
* Facilitate communication with Private Industry Customers regarding facilities, instrumentation, data, scheduling timelines, and operational testing constraints
* Analyze daily, weekly, and projected monthly schedules to identify scheduling conflicts involving resources, facilities, and personnel
* Develop proposed de-conflicted schedules and alternative scheduling options for Government review
* Attend daily and weekly scheduling meetings to identify conflicts, discuss scheduling requirements, and present recommended options for resolution
* Generate accurate daily, weekly, and monthly schedules and resource allocation plans that align with Government-established priorities and constraints
* Compile and maintain scheduling information received from Range personnel and Private Industry Customers in electronic and verbal formats
* Enter scheduling parameters into Government-designated scheduling systems and update information as directed by Government personnel
* Coordinate with Government and contractor resource and facility managers to ensure scheduling accuracy and visibility of resource availability
* Generate and distribute scheduling communications, notifications, emails, and documents reflecting Government-approved schedules and changes

Minimum Requirements
* Active Secret Security Clearance required
* 4+ years of military experience
* Experience supporting scheduling, coordination, customer service, administrative operations, or resource management activities
* Ability to analyze schedules and identify potential resource, facility, and personnel conflicts
* Strong organizational skills with the ability to manage multiple schedules, customers, and competing requirements
* Strong written and verbal communication skills
* Ability to exercise tact, diplomacy, and professionalism when working with Government personnel and Private Industry Customers
* Experience preparing reports, schedules, correspondence, and stakeholder communications
* Proficiency with Microsoft Office applications and scheduling systems
* Creativity and adaptability in problem-solving
* Ability to work with clients to understand their needs
* Strong organizational and time-management skills
* Excellent written and verbal communication skills
* Professional presence Preferred Skills
* Experience supporting Department of Defense (DoD) test range, training range, or operational test environments
* Experience coordinating schedules for facilities, equipment, instrumentation, personnel, and other shared operational resources
* Experience supporting test planning, test execution, range scheduling, or resource allocation activities
* Familiarity with drones, counter-drone systems, Long Range Fires, Low-Cost Interceptors, or related weapons testing programs
* Experience in customer relations, customer success, concierge, or stakeholder engagement role
* Experience supporting Private Industry Customers or external organizations operating within Government environments
* Familiarity with Government account registration processes, access procedures, agreements, and onboarding documentation
* Experience working with scheduling databases, enterprise scheduling platforms, or resource management systems
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