Service Project Coordinator

Service Project Coordinator

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

• Facilitate a high volume of warranty, new unit start-ups and all national account projects
• Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
• Act as point of contact between departments, contractors, and other representatives
• Dispatch technicians
• Participate in "on-call" rotation.
• File warranty claims
• Support Service and Sales Departments as needed
• Other duties as assigned

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong interpersonal and customer service skills

Ability to prioritize tasks

Proficient in using Outlook

CRM experience

High School diploma required

1-3 years project coordination experience

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 15 pounds at a time.