Transfer Specialist

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines.

Diverse Issues in Higher Education. CSM offers excellent health insurance benefits;
State Retirement Pension plan; wellness programs;
Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break.

This position works closely with the Registrar’s Office, academic deans and faculty, and academic advisors. The position supports the Transfer Coordinator and assists with the transfer course evaluation process for the College. This position ensures that accurate data on course equivalencies are sent to external student resources, including the CSM website, ARTSYS, ACE Military Guide, and TES.

Reports to:
Assistant Director, Registrar’s Office, Transfer Services

The hiring salary for this position will be from the min to mid-point of the salary range advertised.

This position is open until filled.

• Utilize appropriate technology and College systems to complete assigned work accurately and efficiently.
• Research courses and institutions when an established equivalency is not available; route courses for faculty or content expert review as appropriate and track requests through completion.
• Enter and verify transfer credit in the appropriate student information and transfer systems; identify and correct errors or discrepancies.
• Proactively modify course equivalencies as CSM courses are added, deleted, and/or modified through the curricular process.
• End equivalencies as CSM courses are deleted and create new equivalencies as appropriate based on course modifications.
• Update TCEQ with information on course changes made at sending Maryland public institutions to include sending new courses to content matter experts for review and entering new course equivalencies as they are approved.
• Review supporting documentation and ensure transfer credit evaluations are complete, accurate, and appropriately documented before finalizing.
• Review and correct existing equivalencies as needed.
• Facilitate, monitor, and document the annual review of course equivalencies from Maryland Public institutions by content matter experts to ensure compliance with the Transfer with Success Act.
• Facilitate the creation of a workflow designed to streamline the course equivalency review process between the Registrar’s Office and content matter experts.
• Train new content matter experts/staff on transfer systems and processes as needed.
• Monitor and facilitate assigned transfer credit evaluation requests, including requests received through ARTSYS.
• Serve as backup to the Transfer Coordinator and assist with evaluation workload and related processing as needed.
• Maintain the ARTSYS webpage for incoming transfer equivalencies.
• Maintain the TES public database of incoming transfer equivalencies.

• Respond to student questions by phone, email, and in person regarding transfer credit, transfer processes, transfer resources, and the status of evaluation requests.
• Provide support to faculty and content experts, academic advisors, deans, and Registrar’s Office staff related to transfer credit evaluation and transfer processes.
• Provide timely, professional customer service while maintaining the confidentiality and security of student records.

• Maintain accurate departmental records, tracking tools, databases, and…