Admissions Coordinator

FAHRNEY KEEDY in Boonsboro Maryland / near Hagerstown Admissions Coordinator

Full Time/ Exempt

Salary based on experience

• Assists the Director of Admissions in obtaining required information and admitting residents in an efficient manner, in accordance with established policies and procedures.
• Serves as back-up to the Director of Admissions during vacations and on weekends as needed.
• Serves as back-up to the Private-Pay Biller for Daily Census reports.
• Communicates in a courteous and professional manner with all levels of staff within our community as well as physicians, residents, families, visitors, and government agencies.

As the Admissions Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Employment with Fahrney-Keedy is "at will". Either the associate or Fahrney-Keedy may terminate the employment relationship for any reason at any time without notice, regardless of the length of employment or the granting of benefits of any kind, including but not limited to benefits which provide for vesting based on length of service.

Fahrney-Keedy associates recognize that Fahrney-Keedy has and will have information regarding financial, personal and medical affairs and other vital information (collectively, "information") which are valuable, special and unique assets of Fahrney-Keedy. Associates agree that they will not at any time or in any manner solicit, collect or divulge any Information to any third party without the prior written consent of Fahrney-Keedy.

This information is Company property which may not be disclosed outside the facility unless properly released for publication. Associates will protect the Information and treat it as strictly confidential. Associates should not discuss Fahrney-Keedy affairs with others.

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, and is an essential function of the position.

• Supports Admissions by providing basic information as inquiries are received.
• Verifies insurance coverage.
• Develops a good working rapport with people of all ages, their families, and designees.
• Possesses flexibility, independence, and integrity and works with hospital discharge staff and outside referral agencies.
• Possesses a solid working relationship with all Fahrney-Keedy departments.
• Provides accurate information and referrals to prospective residents, families, and designees.
• Conducts full campus tours (pre-scheduled and walk-in requests) to prospective residents, families, and designees.
• Interviews residents, guardians, designees and obtains required admission information and signatures.
• Thoroughly reviews admission contracts with residents, guardians, designees, etc.
• Ensures all admission paperwork is completed in a timely manner and forwards to the appropriate departments.
• Possesses the ability to handle hostile and/or emotionally upset residents, families, and designees.
• Generates insurance authorizations.
• Enter independent living, assisted living, skilled, and long-term care admissions information into Matrix Care and updates information as needed.
• Works with appropriate staff to ensure vacant rooms, suites, apartments, and/or cottages are move-in ready. Communicates readiness to all appropriate departments.
• Backs up for Private-Pay Biller with Daily Census reports.

• Contacts clinical group to determine what rooms work best.
• Makes notifications and…