Floor Supervisor, Business

Floor Supervisor

Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.

We're known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.

We don't just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.

At The Apothecarium and Terr Ascend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing multi-state, vertically integrated cannabis operators in North America. We're on a roll and are just getting started!

We believe that how we work together matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.

Sound like weed be a good fit? Here's where you come in.

Our next full-time Floor Supervisor will provide compassionate, friendly, and professional customer services to our patients. Floor Supervisors assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

You will be challenged to work tactically to service our patients with care and efficiency while also serving as a Leader on Duty (LOD).

One minute you will be opening the store and prepping staff for the first few customers

The next minute you will be training a new employee on our POS system and Ecommerce platform

And the next minute assisting a patient with a difficult question around product usage

Regardless of the task, it's critical you have strong situational awareness and EQ as you'll work within a diverse team in the organization.

This position will be on-site in our Nottingham, MD dispensary. Our hours of operation are 9am - 9pm 7 days per week. This role will require availability during nights, weekends, and some holidays.

We value diverse skillsets, talents, and experiences. To be successful in this role we know you'll need:

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• At least one (1) year of supervisory or leadership experience

Physical Requirements:

• Able to push, pull, lift, or move a minimum of 50 lbs.
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
• Able to handle cash or card transactions with patients using an electronic processing system

Benefits:

• Employee Discount (all employees eligible)
• Paid Time Off
• Health, vision, and dental insurance (with telehealth option)
• 401k with 4% company matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability

$18 - $18 an hour

*** Background Check Requirement
*** As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

*** EEO Statement ***

At Terr Ascend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Terr Ascend is committed to assuring equal employment opportunities to all employees and applicants.

Terr Ascend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including…