Snow Specialist

Description
The Best Teams are Created and Maintained Here.

Job Summary

• The Snow Specialist is responsible for supporting Branch Teams in Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety/training, production planning, start-up/shutdown processes, in-storm and post-storm responsibilities, and inventory/equipment management. This role also works with Branch Managers to achieve profit goals for the company while consistently improving market share.

Service Partner Identification & Engagement

• Procurement/outreach
• On-site visit (subcontractor office/yard) /Relationship development
• Onboarding – General contract collection and compliance, including reference checking
• Enroll service partner for planned job sites and introduction to branch team
• Lead Subcontractor optimization to ensure quality and efficiency
• Assist in subcontractor pricing reviews/negotiations

New Contract / Renewal Support

• Support branch teams / COE team with new opportunities, renewal targets, service proposals and contract creation
• Support the estimators with a collection of critical data needed to estimate properly
• Estimate reviews
• Support Snow book of business meetings
• Coordinate with Account Managers to ensure CRM accuracy

Contract Compliance / Administration

• Customer Contracts / Pricing Agreements
• Regular review of contract collection status (how many contracts returned vs. outstanding)
• Review key contract points on returned contracts (glaring cross-outs, etc.)
• Coordinate with AM to ensure all contracts/pricing agreements are uploaded in CRM in a timely fashion
• Ensures contracted prices align in the Snow billing workbook once verified

Subcontractor Compliance:

• Assist Branch teams in the creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)
• Help in pricing negotiations
• Assist in subcontractor document collection and compliance
• Coordinate with Branch to ensure all subcontractor documents are uploaded in a timely fashion

Safety / Training

• Participate in all aspects of snow training with DOSO, RSM, REM, and Director of EH&S

Production Planning

• Coordinate with branch teams to validate Production/Snow Organizational Charts
• Present for Org Chart reviews with DOSO, RSM and REM
• Job scripting, production planning on larger opportunities

Start-up Process

• Assist in the construction/location of salt bins/storage areas
• Assist in Preseason Damage Inspections, including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports
• Assist/confirm sites are staked by target dates
• Coordinate rental delivery dates
• Assist branch teams and REM with equipment preparations

Equipment/Inventory Management

• Bulk Salt/Bagged Material Procurement
• Maintain inventory tracking by 1st and 3rd person inspections
• Order materials as needed, primary contact to salt provider
• Monitor/assist pre-storm and post-storm equipment checks
• Identify storage solutions
• Ensure materials are stored properly

In-Storm / Post-Storm Responsibilities

• Support Branch and COE teams, subcontractors with on site visits during active events
• Aid Branch in Snow billing

Equipment Shutdown

• Assist REM and branch teams in equipment testing and performance, repairs, and retired equipment.
• Ensure all equipment and small tools are inventoried and stored properly

Shut-Down Process

• Assist in deconstruction of salt bins/storage areas and ensure area is cleaned to client satisfaction
• Assist in Post post-season damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports
• Communicate to AM damages noted for communication to the customer with repair expectations
• Communicate to the service partner any damage that needs repair, get scheduled dates
• Ensure all documented damage is repaired to client satisfaction
• Assist in Customer Signoff/Vendor retainage
• Assist/confirm stakes are removed by target dates
• Ensure rental equipment complies for return

• 2- or 4-year business-related degree; 2- or 4-year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without a degree
• Minimum of 5 years supervisory experience in the snow and ice management arena
• Able to drive all company vehicles
• Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems
• Manage multiple…