Case Manager

Case Manager plays a crucial role in providing compassionate support and guidance to youth in care. The person is the primary case manager for the youth assigned to them and is responsible for ensuring that all services specified in the youth’s case plan are delivered as required. The role includes actively developing and fostering relationships between youth and staff, maintaining a high standard of ethical behavior and professionalism, and functioning as a member of a team.

• Oversee the comprehensive management of case services, ensuring strict adherence to protocols for youth evaluations and assessments.
• Maintain meticulous documentation to guarantee compliance with Vision Quest, State, and Federal regulations.
• Conduct thorough reviews of all assessments and related documents for precision and correctness prior to submission.
• Ensure the timely and accurate submission of all reports and deliverables in accordance with state licensing requirements and Vision Quest’s policies and procedures.

• Maintain regular contact with various stakeholders involved in the youth’s care.
• Coordinate with service providers and community resources to ensure comprehensive care.
• Assist with referrals and coordination of any specialty services.
• Maintain professional communication with all stakeholders, including family members and guardians.
• Monitor and review youth Program Plans and progress.
• Understand the individual strengths and needs of each youth on caseload.
• Provide supervision and support for youth activities as required.
• Maintain security and confidentiality of all youth information including records.
• Document all case management actions and communications as required.
• Maintain an in-depth understanding of Vision Quest and licensing policies and procedures.
• Monitor timeliness and maintain content of all reports, letters, and notifications.
• Other tasks and responsibilities as assigned by supervisors.

• Excellent interpersonal communication skills with ability to listen actively.
• Commitment to professional development and proactive research.
• Ability to work independently and as part of a team.
• Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn.
• Excellent writing skills including the ability to produce comprehensive narrative reports.

• Bachelor’s degree in the behavioral sciences, human services or social services fields.
• Child welfare and/or case management experience is strongly encouraged.
  
  A minimum of one year of related work experience, preferred.

• Must be 21 years of age or older.
• Cleared tuberculosis test results.
• May be required to pass a drug test.
• Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background.
• Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
• Must have a valid driver’s license and be eligible to drive to facilitate program services as required.

• May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds infrequently.
• May involve standing or walking 50% of the day; sitting 50% of the day.
• May bend, stoop, reach and grasp as necessary.
• Must be able to provide First Aid and CPR.
• Must be able to perform physical holds as instructed in Crisis Prevention Intervention training (CPI).

Pay range: 22–22 USD per hour (410 Morningstar Youth Academy).