Technical Production Account Executive- Hybrid

About Our Organization

Convention Services Unlimited is a leading meeting planning and event management company known for delivering exceptional experiences for conferences, conventions, and corporate events. We are a collaborative, client-focused team that values creativity, precision, and flawless execution. Our Technical Production Account Executive will play a crucial role in delivering complex live events, ensuring every event technology element is executed seamlessly, professionally, and thoughtfully

Position Overview

The Technical Production Account Executive is responsible for managing and delivering high-quality technical production services for meetings, conferences, and large-scale conventions. This role oversees pre-production planning, on-site execution, show-calling, vendor coordination, and post-event follow-through. The ideal candidate thrives in fast-paced environments, communicates clearly with clients and internal teams, and consistently ensures flawless technical delivery.

This position is hybrid offering a combined schedule of in office and remote workdays. It requires travel to event locations throughout the United States and Canada, and the ability to work irregular hours as event schedules demand.

Technical Production & Event Delivery

• Lead end-to-end technical production for assigned events, including AV, staging, lighting, sound, broadcast, and virtual/hybrid technology solutions.
• Translate client needs into technical solutions that align with event goals and budgets; ensure all technical elements are accurately scoped, sourced, and delivered.
• Participate in pre-production calls, kickoffs, and site assessments to ensure technical readiness and clarity of expectations.
• Oversee all technical vendors, ensuring high-quality execution and adherence to timelines.
• Provide on-site leadership for load-in, rehearsals, show operation, and strike as needed.
• Troubleshoot and resolve technical challenges swiftly and professionally during live events.

Client Relationship & Communication

• Serve as a trusted technical advisor to clients, offering creative ideas and solutions that elevate event experience.

• Communicate clearly, consistently, and professionally with clients and internal team members, maintaining strong relationships throughout the project lifecycle.

• Participate in event debriefs and post-conference meetings; review things that worked well and note suggestions of areas of improvement.

Project & Process Management

• Manage technical workflows, budgets, and timelines to ensure seamless production execution.

• Maintain detailed documentation including production schedules, run of show scripts, technical drawings, and vendor agreements.

• Utilize internal systems to keep project records current and accurate.

• Support RFP responses by preparing technical specifications, production narratives, and cost estimates.

Team Collaboration & Industry Engagement

• Collaborate closely with sales and event planning teams to align production strategy with event objectives.

• Stay engaged in industry events and associations to remain aware of evolving technologies and best practices.

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Required Qualifications

• 5+ years of experience in technical production, AV management, or live event production within the meeting, convention, or

event industry.

• Strong technical knowledge of AV systems, staging, lighting, sound, and hybrid/virtual event tools.

• Experience managing technical teams and working with production vendors.

• Excellent communication, negotiation, and problem-solving skills.

• Proficiency in Microsoft Office Suite and common production software/tools.

• Ability to travel (up to 50%) and work evenings/weekends as events require.

Preferred Qualifications

• Bachelor’s degree in technical production, communications, or related field.

• Experience working with Union Groups and Union Labor.

• Experience with large-scale conventions (2,000 + attendees)

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Core Competencies

• Technical Expertise

• Project Management

• Client Service Excellence

• Attention to Detail

• Creative Problem Solving

• Communication & Collaboration

• Initiative &…