Ticket Booth Attendant
Listed on 2026-06-03
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Event Staff/ Venue Crew, Summer Seasonal
Sun Outdoors Frontier Town, 8428 Stephen Decatur Hwy, Berlin, Maryland, United States of America
Job DescriptionPosted Friday, May 29, 2026 at 4:00 AM | Expires Tuesday, June 30, 2026 at 3:59 AM
Introduction to RoleThe ticket booth attendant regulates guests’ entry and exit from the water park. Work is performed under the general supervision of Attractions Management.
Benefits Eligibility- Seasonal roles are not eligible for health benefits
- Seasonal roles are eligible for sick time and holiday pay
As the Ticket Booth Attendant, you are safety‑minded and focused, with strong attention to detail. Work well under pressure and in high‑stress situations. You will need to be alert and focused on tasks for long periods. You possess excellent communication skills.
What You Will Work OnReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Greet guests with a professional demeanor and answer questions accurately.
- Ensure that Campground guests are wearing wristbands to enter the Water Park.
- Explain ticket types to paying customers, sell appropriate group or individual tickets, and receive cash or process credit card transactions.
- Clean and organize Water Park Cabanas to high standards.
- Sell Water Park Cabanas to guests interested in renting them.
- Ensure all cash‑handling procedures, processes, and standards are consistently adhered to.
- Maintain the cleanliness of equipment and surrounding areas in accordance with operating guidelines.
- Engage all guests in a friendly manner while focusing on safety and security.
- Work with guests to optimize their visit with additional products and services as appropriate.
- Interact with concerned guests to discern their needs and work toward a proper resolution.
- Troubleshoot various problems the guest may encounter, including the loss of personal belongings or other property, missing persons, etc.
- Assist water park management with the delivery of incident reports to the scene.
- Assist guests with all locker issues.
- Other duties as assigned by water park management.
- Must be 15 years of age or older
- 100% attendance of training session
- Capabilities to sit for long periods
- Must be able to communicate with staff and guests clearly
- Comfortable being near people of all ages and genders
While performing the duties of this job, the employee is regularly required to talk and listen. The employee must frequently lift or move items over fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The hospitality environment is fast‑paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All‑Hands‑On‑Deck mindset. This means you may be tasked with other functions and are expected to complete them with the same level of enthusiasm and dedication as your normal job duties.
Ready to make waves with us? Apply today and let’s create unforgettable experiences together!
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
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